Reference

What 77hm Does With Your Information

This page explains exactly what personal information we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa wallet info handled carefullyNo data sold to third partiesRaast transaction records kept privateYour rights clearly stated

Explore the Lobby Read FAQ

What Data We Collect and Why

77hm Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to verify your identity and process your transactions. This includes your name, contact details, and the wallet identifiers tied to your JazzCash or Easypaisa account, or your Raast-linked bank details. We use this information to confirm

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deposits, process withdrawal requests, and keep your account secure. We do not share your personal data with advertisers. We may share limited information with payment processors — for example, to confirm a JazzCash transfer has cleared — but only what is strictly necessary to complete that
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transaction. We also retain session and device data to detect unusual login activity and protect your account from unauthorised access. Where local law in Pakistan requires us to retain records for a defined period, we follow that requirement. Outside of legal obligations, we keep your data
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only as long as your account remains active or as long as we need it to resolve a dispute. You can request a copy of the data we hold on you by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request your data, correct an error, or ask us to delete your account information, our support team handles these requests directly. Reach us through any of the channels below and include your registered mobile number or email address so we can locate your account quickly.

Team online

Email Support

Send your data request or privacy question to our support email. Include your registered contact detail so we can match your account and respond without delay.

Live Chat

Open the live chat from your account dashboard. Our team can confirm what data we hold, walk you through a correction request, or escalate a deletion query.

Account Settings

Some data — like your display name and contact number — can be updated directly inside account settings without needing to contact support at all.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply encryption to data at rest and in transit. Your JazzCash or Easypaisa wallet details pass through secured payment channels and are never stored on our servers in plain text. Cookie data tracks session state and your in-app preferences — it is not used to build advertising profiles.

Encrypted Transactions

Every deposit and withdrawal — whether via JazzCash, Easypaisa or Raast — moves through an encrypted channel. Your wallet credentials are never stored in a readable format on our systems.

Cookie Use

We use session cookies to keep you logged in and remember your lobby preferences. We do not use tracking cookies to follow you across other websites or sell your browsing behaviour.

Data Retention Policy

Account data is kept while your account is active and for the period required under applicable local law. Once that period ends, we delete or anonymise your records.

Your Right to Access

You can request a copy of the personal information we hold at any time. Contact support with your registered mobile number and we will respond with your data summary.

Privacy Policy Questions Answered

These are the questions we hear most often about how we handle personal data, wallet information and account records. If your question is not covered here, reach out through live chat or email.

We record the wallet reference needed to process your deposit or withdrawal, but it is encrypted and never stored in plain text. We do not share it with third parties beyond the payment processor completing your transaction.

Yes. Contact our support team via live chat or email with your registered details. We will process deletion requests subject to any retention periods required under applicable local law in Pakistan.

We use session cookies to maintain your login and save lobby preferences. You can disable non-essential cookies through your browser settings, though this may affect how some account features behave.

Access is limited to team members whose role requires it — account verification, payment processing and support. We do not give broad internal access to personal records and log all internal data access.

No. We do not sell or rent your personal information to advertisers. Data shared externally is limited to payment processors handling your JazzCash, Easypaisa or Raast transactions, and only what is needed to complete them.

Some details like your contact number can be updated directly in account settings. For identity documents or payment-linked information, contact support and we will guide you through the correction process.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoEasypaisa Powerpay InfoHoldem Cutthroat

What 77hm Does With Your Information

How to Reach Us About Your Data

Email Support

Live Chat

Account Settings

Data Handling, Cookies and Account Security

Encrypted Transactions

Cookie Use

Data Retention Policy

Your Right to Access

Privacy Policy Questions Answered

01 Does 77hm store my JazzCash or Easypaisa wallet number?

02 Can I ask 77hm to delete my personal data?

03 What cookies does 77hm use and can I turn them off?

04 Who has access to my account data inside 77hm?

05 Does 77hm share my data with advertisers or marketing companies?

06 How do I correct incorrect information on my account?

Privacy Policy

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